{"id":99,"date":"2021-02-09T12:13:34","date_gmt":"2021-02-09T12:13:34","guid":{"rendered":"https:\/\/www.bioethanolshop.nl\/?page_id=99"},"modified":"2023-08-09T11:52:34","modified_gmt":"2023-08-09T09:52:34","slug":"schimb-si-retur","status":"publish","type":"page","link":"https:\/\/www.bioethanolshop.nl\/ro\/ruilen-en-retouren\/","title":{"rendered":"Schimburi \u0219i retururi"},"content":{"rendered":"
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Dreptul de retragere la livrarea produselor<\/strong><\/p>\n\n\n\n

    \n
  1. Atunci c\u00e2nd cump\u0103r\u0103 produse, consumatorul poate rezilia contractul f\u0103r\u0103 a da niciun motiv de dizolvare timp de 30 de zile. Aceast\u0103 perioad\u0103 \u00eencepe \u00een ziua urm\u0103toare primirii produsului de c\u0103tre consumator sau \u00een numele acestuia.<\/li>\n\n\n\n
  2. \u00cen aceast\u0103 perioad\u0103, consumatorul va manipula produsul \u0219i ambalajul cu grij\u0103. Acesta va despacheta sau va utiliza produsul doar \u00een m\u0103sura \u00een care este necesar pentru a decide dac\u0103 dore\u0219te s\u0103 p\u0103streze produsul. \u00cen cazul \u00een care \u00ee\u0219i exercit\u0103 dreptul de retragere, acesta va returna antreprenorului produsul cu toate accesoriile furnizate \u0219i - dac\u0103 este posibil \u00een mod rezonabil - \u00een starea \u0219i ambalajul original, \u00een conformitate cu instruc\u021biunile rezonabile \u0219i clare furnizate de antreprenor.<\/li>\n\n\n\n
  3. KBH BV ramburseaz\u0103 toate pl\u0103\u021bile efectuate de consumator, inclusiv orice costuri de livrare percepute de KBH BV pentru produsul returnat, f\u0103r\u0103 \u00eent\u00e2rzieri nejustificate, dar \u00een termen de 14 zile de la data la care consumatorul \u00eel notific\u0103 cu privire la retragere. Cu excep\u021bia cazului \u00een care KBH BV se ofer\u0103 s\u0103 ridice produsul \u00een sine, putem a\u0219tepta rambursarea p\u00e2n\u0103 c\u00e2nd primim produsul sau p\u00e2n\u0103 c\u00e2nd consumatorul demonstreaz\u0103 c\u0103 a returnat produsul, \u00een func\u021bie de care dintre aceste dou\u0103 situa\u021bii este prima. Vom folosi acelea\u0219i mijloace de plat\u0103 pe care consumatorul le-a folosit pentru rambursare, cu excep\u021bia cazului \u00een care consumatorul este de acord cu o metod\u0103 diferit\u0103. Rambursarea este gratuit\u0103 pentru consumator.<\/li>\n<\/ol>\n\n\n\n

    Anularea comenzii dumneavoastr\u0103
    <\/strong>O comand\u0103 poate fi anulat\u0103 gratuit at\u00e2ta timp c\u00e2t nu a fost \u00eenc\u0103 expediat\u0103. Nu exist\u0103 taxe de anulare. Pute\u021bi anula o comand\u0103 trimi\u021b\u00e2nd un e-mail la adresa info@kbhonline.eu \u00een care s\u0103 preciza\u021bi c\u0103 dori\u021bi s\u0103 anula\u021bi comanda \u0219i s\u0103 indica\u021bi num\u0103rul acesteia. Orice plat\u0103 va fi rambursat\u0103 \u00een termen de 7 zile.<\/p>\n\n\n\n

    Procedura de returnare
    <\/strong>Dori\u021bi s\u0103 returna\u021bi un articol? Apoi, v\u0103 rug\u0103m s\u0103 face\u021bi urm\u0103toarele. \u00cen acest fel, ne putem ocupa de returnarea dvs. c\u00e2t mai u\u0219or posibil.<\/p>\n\n\n\n

    Raporta\u021bi returnarea la departamentul nostru de servicii pentru clien\u021bi prin e-mail.
    <\/strong>Ve\u021bi primi o confirmare a cererii dumneavoastr\u0103 prin e-mail.
    Ve\u021bi primi instruc\u021biuni privind modul de expediere a articolului prin e-mail.
    La primirea transportului, v\u0103 vom trimite o confirmare de primire prin e-mail.<\/p>\n\n\n\n

    De regul\u0103, ve\u021bi primi un r\u0103spuns din partea noastr\u0103 \u00een termen de 2 zile lucr\u0103toare.<\/p>\n\n\n\n

    Costurile pentru returnarea unui articol sunt \u00een contul dumneavoastr\u0103.<\/p>\n\n\n\n

    De asemenea, pute\u021bi utiliza modelul european de formular de retragere, care poate fi desc\u0103rcat de aici.<\/p>\n\n\n\n

    Starea ambalajului la returnare
    <\/strong>V\u0103 rug\u0103m s\u0103 v\u0103 asigura\u021bi c\u0103 v\u0103 \u00eempacheta\u021bi achizi\u021biile \u00eentr-o cutie exterioar\u0103 atunci c\u00e2nd le returna\u021bi. Ambalajul sau carcasa original\u0103 nu poate fi deteriorat\u0103 cu band\u0103 adeziv\u0103, autocolante sau alte materiale adezive. Din p\u0103cate, \u00een caz contrar, suntem nevoi\u021bi s\u0103 percepem costuri de cur\u0103\u021bare sau de \u00eenlocuire a materialului de ambalare, pentru ca viitorul proprietar s\u0103 fie mul\u021bumit de noua sa achizi\u021bie.<\/p>\n\n\n\n

    Materiale de excep\u021bie
    <\/strong>Din p\u0103cate, nu putem prelua pachete, sticle sau produse de igien\u0103 deschise.<\/p>\n\n\n\n

    Reclama\u021bii
    <\/strong>KBH BV se str\u0103duie\u0219te s\u0103 se ocupe de comanda dumneavoastr\u0103 c\u00e2t mai corect posibil. Dac\u0103 ave\u021bi o experien\u021b\u0103 nepl\u0103cut\u0103 cu serviciul nostru, v\u0103 rug\u0103m s\u0103 ne anun\u021ba\u021bi. Vom face tot ce ne st\u0103 \u00een putin\u021b\u0103 pentru a v\u0103 satisface. Pute\u021bi adresa reclama\u021bia dumneavoastr\u0103 departamentului de post-v\u00e2nzare (info@kbhonline.eu).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Dreptul de retragere la livrarea produselor Anularea comenzii dumneavoastr\u0103O comand\u0103 poate fi anulat\u0103 gratuit, at\u00e2ta timp c\u00e2t comanda nu a fost \u00eenc\u0103 finalizat\u0103.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-99","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRuilen en retouren | Bioethanolshop.nl<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bioethanolshop.nl\/ro\/schimb-si-retur\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ruilen en retouren\" \/>\n<meta property=\"og:description\" content=\"Herroepingsrecht bij levering van producten Annulering van uw bestellingEen bestelling kan kosteloos geannuleerd worden zolang de order nog niet is\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bioethanolshop.nl\/ro\/schimb-si-retur\/\" \/>\n<meta property=\"og:site_name\" content=\"Bioethanolshop.nl\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100064154436458\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-09T09:52:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Timp estimat pentru citire\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Schimburi \u0219i retururi | Bioethanolshop.co.uk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.bioethanolshop.nl\/ro\/schimb-si-retur\/","og_locale":"ro_RO","og_type":"article","og_title":"Ruilen en retouren","og_description":"Herroepingsrecht bij levering van producten Annulering van uw bestellingEen bestelling kan kosteloos geannuleerd worden zolang de order nog niet is","og_url":"https:\/\/www.bioethanolshop.nl\/ro\/schimb-si-retur\/","og_site_name":"Bioethanolshop.nl","article_publisher":"https:\/\/www.facebook.com\/profile.php?id=100064154436458","article_modified_time":"2023-08-09T09:52:34+00:00","twitter_card":"summary_large_image","twitter_misc":{"Timp estimat pentru citire":"3 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.bioethanolshop.nl\/ruilen-en-retouren\/","url":"https:\/\/www.bioethanolshop.nl\/ruilen-en-retouren\/","name":"Schimburi \u0219i retururi | Bioethanolshop.co.uk","isPartOf":{"@id":"https:\/\/www.bioethanolshop.nl\/en\/#website"},"datePublished":"2021-02-09T12:13:34+00:00","dateModified":"2023-08-09T09:52:34+00:00","breadcrumb":{"@id":"https:\/\/www.bioethanolshop.nl\/ruilen-en-retouren\/#breadcrumb"},"inLanguage":"ro-RO","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.bioethanolshop.nl\/ruilen-en-retouren\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.bioethanolshop.nl\/ruilen-en-retouren\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.bioethanolshop.nl\/"},{"@type":"ListItem","position":2,"name":"Ruilen en retouren"}]},{"@type":"WebSite","@id":"https:\/\/www.bioethanolshop.nl\/en\/#website","url":"https:\/\/www.bioethanolshop.nl\/en\/","name":"Bioethanolshop.nl","description":"Cel mai mare \u00een bioetanol \u0219i cel mai bun bioetanol de calitate!","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.bioethanolshop.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ro-RO"}]}},"_links":{"self":[{"href":"https:\/\/www.bioethanolshop.nl\/ro\/wp-json\/wp\/v2\/pages\/99","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bioethanolshop.nl\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bioethanolshop.nl\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bioethanolshop.nl\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bioethanolshop.nl\/ro\/wp-json\/wp\/v2\/comments?post=99"}],"version-history":[{"count":3,"href":"https:\/\/www.bioethanolshop.nl\/ro\/wp-json\/wp\/v2\/pages\/99\/revisions"}],"predecessor-version":[{"id":8358,"href":"https:\/\/www.bioethanolshop.nl\/ro\/wp-json\/wp\/v2\/pages\/99\/revisions\/8358"}],"wp:attachment":[{"href":"https:\/\/www.bioethanolshop.nl\/ro\/wp-json\/wp\/v2\/media?parent=99"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}